We strive to ensure every customer is satisfied with their purchase. If you are not completely happy with your order, you may request a return under the following guidelines.
Return Window
Return requests must be submitted within 30 calendar days from the date your order is marked as delivered.
Return Eligibility
To qualify for a return, an item must:
- Be in its original, unused condition.
- Include all original packaging and accessories.
- Be free from signs of misuse, accidental damage, or modification.
- Be returned in a condition suitable for resale.
Items that fail to meet these conditions may not be accepted.
Products Excluded From Returns
Returns are generally not accepted for:
- Personalized or custom-produced products.
- Digital products or downloadable files.
- Gift cards and promotional vouchers.
- Clearance or final sale merchandise.
- Products that have been installed, assembled, or heavily used.
Inspection & Refunds
Every returned product is inspected before a refund is approved.
Once approved, the refund will be issued to the original payment method. Depending on your payment provider, processing may require several business days.
Damaged or Incorrect Items
If your order arrives damaged, contains missing parts, or includes an incorrect product, please retain all packaging materials until the issue has been reviewed.
Return Shipping
Unless the return is due to our fulfillment mistake or a verified product defect, customers are responsible for return shipping expenses.